Last Updated: APR 4, 2026
Empire Limousine is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee full and equal access to our luxury transportation services.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
EmpireLimousines.com is partially conformant with WCAG 2.1 Level AA.
Partially conformant” means that some parts of the content may not yet fully conform to the accessibility standard, though we are actively working to resolve these gaps.
This website is designed to comply with the following regulations:
Empire Limousine takes the following measures to ensure accessibility of our website:
To provide optimal functionality and secure transactions, our website utilizes select third-party plugins and embedded tools (such as online reservation systems and mapping interfaces). While we do not have direct control over the source code of these external technologies, we are fully committed to ensuring that all users can access our transportation services.
If you experience any digital barriers or technical difficulties utilizing a third-party feature on our site—particularly the online booking widget—please contact us immediately. Our dispatch team is ready to assist you personally and process your reservation directly over the phone.
Empire Limousine is committed to accommodating passengers with disabilities. We offer Wheelchair Accessible Vehicles (WAVs) upon request. To ensure availability, please contact our dispatch team in advance. Additionally, our chauffeurs are trained to assist passengers with storing foldable mobility aids and welcome ADA-recognized service animals in all our vehicles.
Our corporate office operates primarily as an administrative and dispatch center and is not generally open to the public for walk-in reservations. If an in-person meeting is required, please contact us in advance, and we will ensure the meeting is held in an ADA-accessible location.
Empire Limousine assessed the accessibility of the website by self-evaluation and the implementation of automated accessibility tools.
We continuously strive to maintain full compliance with all applicable accessibility regulations. If you encounter any accessibility barriers, require assistance navigating our site, or need information in an alternative format due to a disability, please contact us directly.
Notice of Defect and Opportunity to Cure (ADA Compliance): If you believe there is a digital or physical accessibility defect, omission, or non-compliance with the ADA or WCAG standards on our website or within our services, you agree to notify us in writing in good faith. You agree to allow us a reasonable period of thirty (30) days to investigate and cure the alleged accessibility barrier before initiating any formal legal proceedings, demand letters, or administrative complaints.
This Accessibility Statement, and any disputes or claims arising out of or in connection with it (including ADA compliance claims), shall be governed by and construed in accordance with the laws of the State of New York. By using our website and services, you explicitly consent and submit to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York, for the resolution of any legal matters or accessibility-related claims.
Phone: +1 (877) 664-3030
Email: [email protected]
Mailing Address: 2753 Broadway Suite 118, New York, NY 10025